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Shipping Policy

Thank you for visiting and shopping at chestnutridgeoriginals.store. Following are the terms and conditions that constitute our Shipping Policy.

Shipment processing time

All orders are processed within 1-2 business days. The processing days for orders range from Monday to Friday. Orders shipped or delivered from Monday to Friday. Tracking status will be sent to your given email address.

If we are experiencing a high volume of orders, shipments may be delayed by a few days. Please allow additional days in transit for delivery. If there will be a significant delay in shipment of your order, we will contact you via email or telephone.

Shipping rates & delivery estimates

We offer our clients free shipping.  Shipping is done through UPS, FEd-Ex and USPS and generally takes 3-4 days throughout the US.

Delivery delays can occasionally occur.

Shipment to P.O. boxes or APO/FPO addresses: 

Shipping to P.O. Boxes or Military APOs is not offered.

 

Shipment confirmation & Order tracking

You will receive a Shipment Confirmation email once your order has shipped containing your tracking number(s). The tracking number will be active within 24 hours.

Damages

chestnutridgeoriginals.store is not liable for any products damaged or lost during shipping. If you received your order damaged, please contact the shipment carrier to file a claim.

Please save all packaging materials and damaged goods before filing a claim.


We currently do not ship outside of the United States